HOW LAY-BY PROCCESS WORKS:

VISIT A STORE

Bring your ID

PAY A DEPOSIT

A minimum deposit of 15% is required

KEEP PAYING

Make regular payments monthly

COLLECT

Pay in full within 3 months

CANCELLATION POLICY

CANCEL ANY TIME

You can cancel at any stage during the lay-by period

REFUND

You receive a refund of the payments made, with no handling fees

FAQ: ABOUT LAY-BY

How can I make me Lay-By payments?

You can make payments in store using cash or card.

Can I move my Lay-By to a different store?

No. Your Lay-By stock remains at the store where you opened your agreement.

I lost my Lay-By slip. Can I pay or collect using my ID?

Yes. Our team can locate your Lay-By account using your details. You must bring your original valid ID to make payments or collect your items.

Can I pay my Lay-By at a different store?

No. All payments and collections must be completed at the store where you opened your Lay-By agreement.

Can someone else collect my Lay-By for me?

Yes. They must bring a signed authorisation letter from you, a copy of your ID and their own valid ID.

Can I take out a lay-By without a South-African ID?

Yes. You can open a Lay-By using a valid alternative form of official identification, such as a passport.

TERMS AND CONDITIONS

Deposit Requirement

Deposit Requirement: A minimum deposit of 15% of the total purchase price must be paid when opening the agreement.

Payment Frequency

Payment Frequency: Payments towards the outstanding balance must be made at least once every 40 days.

Validity Period

Validity Period: The Lay-By agreement expires after 105 days (approximately three months).

Goods Retention

Goods Retention: Tekkie Town retains ownership and possession of all products until the balance is paid in full.

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